Managed Services

All-inclusive IT support for a fixed, affordable monthly fee.

The IT landscape is constantly evolving and the need to integrate new technology into your organizational structure will require more than a basic understanding of the IT system. You will need the knowledge and industry expertise of IT professionals before you can facilitate responsiveness and resiliency throughout your IT system.

Netcom Solutions will optimize your system with high-quality IT solutions. Our expert technicians are available around the clock to provide the services you need. Whenever your staff experiences a technical difficulty, we are simply a phone call away. For larger issues, we also offer unlimited on-site visits at no additional charge.

We’ll proactively monitor every aspect of your business’s technology to prevent problems from cropping up in the first place.






 

 

 

Our Managed Services will set your business to succeed:

  • Unlimited help desk support - Ask for professional help and get it without additional costs. Our help desk team is already part of the package so you do not have to worry about on-site billing.
  • Network monitoring - Our team of IT experts evaluates your IT technology regularly and report issues before it affects the network infrastructure. Expect us to be on top of things 24/7/365.
  • Comprehensive data backup - Never suffer from data loss and security threats again with our backup disaster recovery solutions. We use the latest technology to keep threats at bay.
  • Virtual CIO - Our IT consulting team will meet with your company quarterly to discuss how to streamline business processes with IT solutions.
  • Cloud services - We offer cloud services for off-site backup, desktop, server and email tools, among others.
  • Advanced cybersecurity - Reduce malicious attacks by keeping your networks and PCs under control with the latest antivirus and malware protection tools.
  • Proactive maintenance - We maintain your network and integrate emerging technology to keep its overall health top-notch. Our proactive approach is to update all workstations and improve the level of protection for consistent technical efficiency.

Netcom Solutions has been a lifeline for our firm. Its technicians are immediately responsive, highly professional, very knowledgeable about networking problems and solutions, and very cost effective. We have been extremely pleased with the services.


Nancy W. Gregoire, P.A.